Global Professional Service Robots Market - Focused Insights 2025-2030

PROFESSIONAL SERVICE ROBOTS MARKET SIZE

The global professional service robots market was valued at USD 34.58 billion in 2024 and is expected to reach USD 135.78 billion by 2030, growing at a CAGR of 25.61% during the forecast period. The market has experienced substantial growth, driven by technological advancements, the rising adoption of automation, and increasing demand across multiple industries. The professional service robots market growth is largely driven by the ongoing labor shortage in logistics, particularly in tasks like loading and unloading, where robotics offer much-needed automation solutions. As these robots are increasingly designed to be user-friendly, their adoption by non-technical staff is becoming easier.

MARKET TRENDS & DRIVERS

Advancing Technology in Sensors and Connectivity

Advancements in LiDAR, vision systems, and 5G connectivity are significantly boosting robotic precision, speed, and situational awareness. LiDAR enhances navigation in logistics, agriculture, and autonomous vehicles by enabling accurate 3D mapping. High-resolution vision systems improve tasks like welding, assembly, and quality control, especially in automotive and electronics manufacturing. AI-powered vision helps robots detect flaws and sort materials. Meanwhile, 5G enables real-time, low-latency communication for remote operation, as seen in Ericsson and ABB’s 5G-enabled smart factories.

Growing Gap in Skilled Workforce Availability

Labor shortages and rising costs are driving automation across sectors like manufacturing, logistics, and healthcare. An aging workforce and high turnover are reducing the pool of skilled workers, pushing companies to invest in robotics for consistent productivity. Firms like Amazon and DHL use autonomous robots to manage warehouses amid staffing challenges. As technical expertise gaps widen, especially in healthcare, logistics, and hospitality, businesses are turning to professional service robots to boost efficiency and reduce reliance on human labor.

PROFESSIONAL SERVICE ROBOTS MARKET SEGMENT INSIGHTS

1. By Product Type: In 2024, autonomous robots held the largest global professional service robots market share, driven by their ability to operate without human input using AI, sensors, and machine learning. Their growing use in logistics for inventory management, in agriculture for precision farming and harvesting, and in defense for tasks like surveillance and bomb disposal is accelerating market growth across these sectors.
2. By End-Users: The global professional service robots market by end-user is categorized into transportation & logistics, medical & healthcare, hospitality, agriculture, and others. The medical & healthcare segment is the fastest-growing in the professional robots market, with a projected CAGR of 26.98%. Growth is driven by innovations like robotic surgery systems that enhance precision and recovery, rehabilitation robots aiding mobility, and AI-powered diagnostic robots improving accuracy. Disinfection robots using UV-C light boost hospital safety, while telemedicine robots enable real-time remote care, expanding healthcare access. These advances are rapidly transforming the sector.

GEOGRAPHICAL ANALYSIS

The APAC region leads the global professional service robots market, driven by labor shortages and an aging population that boosts demand for automation beyond traditional industries. This includes schools, hospitals, and public spaces. Strong robotics ecosystems in China, Japan, and South Korea, along with rising demand in emerging markets like India and Southeast Asia, are further fueling growth.

COMPETITIVE LANDSCAPE

The global professional service robots market includes data on 23 key vendors competing through innovation, automation, and industry-specific solutions. ABB leads in industrial automation and AI-powered robotics for sectors like logistics and healthcare. Exail specializes in autonomous maritime and defense robotics. SoftBank Robotics focuses on service robots like Pepper and Whiz for hospitality and retail. Honda stands out in assistive robotics with ASIMO and mobility tech. FANUC dominates in high-precision industrial and logistics robotics using advanced AI and automation.

RECENT VENDOR ACTIVITIES

1. August 27, 2024, FANUC America unveils the R-50iA, the world’s first robot controller with built-in cybersecurity features. Designed to optimize industrial robot performance, the controller includes advanced security protocols alongside AI-driven enhancements, offering improved precision, reliability, and data protection in industrial automation applications.
2. On March 13, 2024, SoftBank Robotics collaborated with Yo-Kai Express to expand the deployment of autonomous cooking robots in Japan. Yo-Kai Express has already introduced its robotic ramen vending systems in public transport hubs such as train stations, airports, and highways. With SoftBank Robotics overseeing distribution in Japan, the initiative aims to scale up deployment in offices, hotels, and commercial spaces while improving service quality.